There are several reasons for this, one of the main ones being inadequate memory on your phoneĪdditionally, if using a PC, the app can also crash if your system memory is not enough to support the additional memory usage. Lorex Cloud app keeps crashingĪnother common issue is where the Lorex or Flir Cloud app keeps crashing on a PC or smartphone. See Also: Lorex Home app is not working? How to troubleshoot 3. You can fix them by rebooting your phone or computer and then trying the app again.

Reboot your phone or PC – temporary glitches and bugs could be another reason you are having trouble logging into the Lorex Cloud app.

Also, check that you have entered the correct login details – you must enter the exact username and password as the one used in your camera recording device.

Check that you have a working internet connection – the recording device and your phone or computer (where the Lorex Cloud app is installed) needs to be connected to the internet.

If you are experiencing a login failed error, below are some troubleshooting tips you can try: They can be caused by several reasons, such as poor network connection, forgotten username and password, or system glitches.

Login issues are another common problem when dealing with the Lorex Cloud app. In this case, you should remove it and try re-installing it. If these solutions don’t work, the issue could be with your Lorex or Flir Cloud app. Reboot your recording device and phone or computer – temporary glitches can cause Lorex and Flir Cloud apps not to connect to your recorder.Update any pending firmware on your recording device – out-of-date firmware can cause connection problems.Check that you have a stable internet connection – you should connect both your recording device and phone/computer to the internet.If your Lorex or Flir Cloud app has failed to connect to your recording device, you should try the troubleshooting steps below: The error can present itself as Flir Cloud error 10006 if using the FLIR Cloud App. One of the most common issues you will likely encounter is where Lorex has failed to connect to the recording device. The camera feed is not available on the Lorex app See Also: Lorex Home app is not working? How to troubleshootįortunately, there are some troubleshooting tips and solutions you can deploy to fix the issues.

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